Start wherever your department is. Every step is run by us, and each one is the natural next step from the one before.
LinkedIn newsletter
A weekly read on the IT problems fire, EMS and dispatch agencies are working through, and what to do about them.
Ask a quick question in a message, and see what the ITMedic team is working on.
Kindle book
Ted Green's guide to assessing your agency's IT, written for fire, EMS and dispatch. Free with Kindle Unlimited.
Free · Word
The checklist our assessments score against: 10 areas, 176 controls, 352 points.
Free · today
Tell us where it hurts and get a care report with checklists today.
Free · 30 minutes on Teams
You're already paying for Copilot. Is anyone using it? Thirty minutes on Teams, one page back within two business days — what you're licensed for, where AI is safe with your data, and where to start. Free.
Free reference
ITMedic's field reference of powerful websites: the tools we grab when there's a task to triage, a document to fix, or a workflow to automate.
Free · two minutes
Pick your Microsoft 365 plan and see, in two minutes, what it already includes, which of it Copilot builds on, and what you're paying for and not using. Read from Microsoft's own pages, and dated.
Two hours
In two hours and one page, know the five gaps an auditor would find first in your Microsoft 365 tenant, and which of them you already own the license to close.
30 days
Where you stand, what to fix first, and a one-page brief for your board, presented by us.
60 days
A funded modernization blueprint: every finding sequenced with an owner, an effort estimate and the grant or budget line it maps to.
90 days
Know by day 30, plan by day 60, start by day 90, with your board watching it happen.
After the readout
The blueprint's 90-day items done, measured against the same checklist you were scored on, so the score moves and the board can see it move.
Monthly
An IT director's seat at your table without an IT director's salary line: the roadmap kept, the board reported to quarterly, the budget built with you each year.
Where we have room, and until when, on one page that changes as the windows do.
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